Our Shopify App

App Settings

Shopify customers can add BadCustomer protection to their stores with a couple of clicks.

  • Automatically check customers when an order is received
  • Set conditions to automatically tag orders.
  • Enable email notifications whenever an order is tagged.

Order Tagging

When our app places a warning tag on an order, we also add a note to the timeline with the details. If you've automated your fulfillment through a 3PL, most providers can be configured to ignore orders with specific tags present. Configuring your 3PL to ignore orders with the bc_warning tag will giving you time to make a decision as to whether you want to cancel the order. If you decide to fulfill anyway, you can just delete the tag.

Get it on the Shopify App Store

Bad Customer can be installed right from the Shopify App Store.

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Take Action

Join the Fight

Our mission is simple: we want to stop customers who steal from sellers. As a participating seller, your chargeback data is helping other sellers avoid bad customers, just like how the data they submit is helping you. Sign up for free and join the fight.

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